Web Design Inquiry Process
Client satisfaction is my top priority and always offer an excellent client experience and service. You can always expect me to be available, punctual, polite, knowledgeable, and capable. I’m also a big believer in creating sustainable partnerships and helping within our community. If you are looking for a website that is creatively designed and impressively professional, look no further than Donna Halme Designs.
Inquiry
You contact me either by phone or email to inquire about my design services.
Brochure
A brochure PDF will be emailed to you together with a link to my website so you can choose the services that best suit your needs.
Free Design Consultation
I will contact you to answer your questions and educate you on my services and pricing structure based on your needs to determine if I’m a good fit and if I can serve you well. If so, I will email my estimate or proposal to you.
Design Estimate or Proposal
An estimate or proposal is emailed and if approved, a Contract is drawn up and sent through HelloSign for both our signatures.
Scope of Work
Along with my estimate or proposal, I will email a document called Scope of Work which will outline further details of your web design project.
Estimate or Proposal Approval
Contract Signing
Once you receive my Contract through HelloSign, you are encouraged to look it over carefully. The Contract will outline what you will receive with my services as stated in the Scope of Work document I included with my estimate or proposal and the cost as stated in the estimate or proposal. It will also outline the agreed payment schedule. Once the contract is signed with both our signatures, a retainer is collected.
First Initial Deposit
Once the contract is signed with both our signatures, a retainer is collected which is the First Initial Deposit 50% of the total cost of the estimate or proposal. This will then reserve you into my schedule to begin the design process.
Design Consultation
Since aesthetics and preferences change over time, this meeting usually takes place 1-2 weeks before the design process begins so I have time to get to know you and you can explore and decide on design ideas closer to the design process. During the allotted time, we will discuss the aesthetics, logistics, and details of your design. This includes reviewing inspirational websites, branding, and review websites from my portfolio. I want to make sure that you walk away with an idea of how your website design will display and function before going further with the design process and launch day.
Brand & Website Questionnaire
A link to my Brand & Website Questionnaire will be sent to you by email which you will need to fill out with all the information you have so far and submit back to me.
Questionnaire Review
I will look over the details and contact you for a quick chat to clarify your design needs and budget.
Client Experience
I value customer service to the maximum! As the planning continues, you can contact me as many times as you wish with questions and updates as we go along. Both my client relationship management and project management systems keep us organized and on top of all the task details to keep you up-to-date and to ensure peace of mind!
Frequently Ask Questions
Please take a moment to read more information regarding services of Donna Halme Designs and learn about Squarespace by clicking (HERE)
Design Process Phases 1 - 4
Web Design Process
There are four phases to my web design process. I will provide more detailed information to help walk you through and clarify what is required at each phase. This will also help to keep the project on schedule.
100% SATISFACTION GUARANTEE
At Donna Halme Designs, I want to make sure every website design is perfect. So if there’s anything that can be done to improve your experience, I want to hear about it. Let me know how I can help and I will. Satisfaction guaranteed. Simple as that.
